Shipping & Delivery

🚚 Shipping & Delivery Policy

At Overvia, we’re committed to delivering your orders fast, safe, and right to your door — with full transparency and reliability.

🌍 Where We Deliver

We currently deliver to:

Panama
Guatemala
Honduras

We are actively expanding to other Latin American markets. For special delivery inquiries outside of these regions, feel free to contact us at contactovervia@gmail.com

🚀 Shipping Options

We work with trusted local logistics companies to ensure the best delivery experience.

Standard Shipping

Delivery Time: 1 to 3 business days (depending on your city)
Shipping Cost: Calculated at checkout based on your location and order weight

Note: Some areas may require additional time due to remoteness or logistics schedules.

🕒 Order Processing Time

All orders are processed within 24 hours, Monday to Friday (excluding holidays).
You will receive a confirmation email or WhatsApp message with delivery details once your order is confirmed and scheduled for delivery.

📦 Tracking & Notifications

Once your order is dispatched, you will receive:

Tracking information (when available)
Notifications via email or WhatsApp

If you do not receive tracking or delivery confirmation within 2 business days, please contact us.

❗ Delays

While we aim for speedy delivery, there may be occasional delays due to:

Weather conditions
Local traffic or holidays
Unexpected courier issues

We appreciate your understanding and will always keep you updated.

📭 Delivery Restrictions

We deliver to physical addresses only — no P.O. boxes.
Some rural or remote areas may require additional coordination.

📦 Damaged or Lost Orders

If your order is damaged or lost, please contact us within 7 days of expected delivery. Send:

Your order number
A description or photo of the issue (if applicable)

We’ll assist you in getting a replacement or refund as quickly as possible.

📩 Contact Us

Have questions about shipping or your delivery?

📧 Email: contactovervia@gmail.com
📞 WhatsApp / Phone: +1 917 352 8375

Thank you for shopping with Overvia. Your satisfaction is our priority!